Behringer parts supplier??

[Krong]

Anyone out there know where I can get the input jacks for behringer amps? Crummy lil things, Stereo with 5 pcb connections. I have two of these amps to repair both with the same problem, broken off input jacks. Behringer has zero customer service\parts availability for their music amps. They do a strict replace within warranty thing. No help to my folks though. I searched mouser with no luck. Any help would be appreciated..

[Enzo]

OK, I am a Behringer service center. They offer darn little in the way of parts support. They have no service department there at Behringer USA, just the folks who administer shops like mine. I asked them once if I could bail out of a repair I was having no success with and they said NO. If nothing else they have no shop there to send it TO. They expect us to buy generic stuff on the open market. I don't know if they even have jacks there

They did however send me this:

FOR PARTS AND PARTS RELATED SERVICE:

Contact DBM PRO AUDIO at www.dbmproaudio.com and click on BEHRINGER SERVICE AND PARTS, call 212-629-0326, or email behringer@dbmproaudio.com

SO that is worth a try. But I have replaced some broken jacks myself on their amps. I just use Switchcraft. I think the bushings are about the same, but if I had to dress out the panel holes lightly with a 3/8 drill, it took only seconds. The thread is a different metric pitch, but the hole is close enough.

Without looking it up the Switchcraft would be 114BPC for the metal bushing and N114BPC for the plastic bushing.

I remember old times when I encontered jacks with the sides of the bushing flatted and the panel hole made to fit. I would laboriously file flats on the side of my round bushing plastic jacks. One day I though, why screw with this when I can just round out the hole onthe panel in a couple seconds with a drill. No filing since, DUH.

Seems to me the PC footprint of the Switchcraft is the same as the Behringer parts.

One time on som eother brand thing, I needed a jack, the Switchcraft was fine except the tip and ring positions were reversed in the jack. I extracted the contacts from the jack and swapped places. This works in the Switchcraft for the actual contacts that hit the plug, but not the cutout contacts behind them. It was also possible the contacts could be extracted from the broken original jack, but I don't recall. In any case, it is an option that sometimes pays off.

[Krong]

Thanks much for the help Enzo. Very much appreciated. I'll let you know my outcome. Great idea there on swapping the jacks internals. That seems rather obvious now that its been pointed out. hehe, Thanks again. Nicetameecha!

[tim]

I just left a shop that was Behringer ASC and 99% of the stuff we saw was warranty...we'd "green door" most of it (the dumpster had a green door) and we'd get them to give the customer a new piece...there's a reason their warranty is 5 years. I have never seen more crap in my life than what comes out of that factory....if it breaks you gotta throw it away...it's simply not worth fixing for what another of their pieces can be purchased for...they must have controlling stock in the factory that makes hot glue....

[Enzo]

My God, the hot melt is a nightmare. Ain't no connector gonna come loose in there, but it can take longer to unhook things than it does to repair them.

Ther is a list of exchange only stuf, but I do a lot of actual fixing on the stuff. Can't say I am getting the same failures a lot either. Every KX1200 through here has had some different problem. Only one I felt was Behringers fault - a little crossover on the rear wall of the cab. Inductor broke free. WHole deal could have been more sturdy. They must sell a ton of mixers.

[ken]

Hot glue I can deal with... a small chisel will usuaaly pop it loose and it's gone. What's worse is that yellow silicone glue some older Crates use, it's very rubbery and you darn near have to chew it off to get to the board.

I have a Behringer small powered box mixer that just came in... customer said it just 'up and died'. Wouldn't go into details.

Ken

[Krong]

"I have a Behringer small powered box mixer that just came in... customer said it just 'up and died'. Wouldn't go into details."
Heard that before!!! Looks like everyone has the same experience with the Behringer products.
Anyone have any input jacks like these laying around???
I haven't looked under the tolex but the cabinetry feels sturdy. That was it by the way. The one nice thing I have to say about that line. I wish it were funny.

[Krong]

Partical board! ha!

[Andy S.]

DARN!!!! I know I should've looked here first!!!! Someone came in with a small Behringer guitar amp with the input jack popped inside. (Cord was plugged in, amp fell forward, pushed it inside) Well, I got the jacks from dbmPRoaudio, no problem, but on closer inspection, the pcb that it was attached to was cracked. And now, back to square one, trying to get that part or assembly.

I called dbmproaudio, they said Behringer won't sell them those parts. I called Behringer and they told me to call a dealer and have them order the part no. they gave me. That way, when the FORTY that BEHRINGER has on BACK ORDER come in, I'll at least be on a waiting list!! The lady I talked to at Behringer said that even BEHRINGER was having problems getting parts in.

But now I'm wondering if they are even trying! ARGH!!!!

I have my own thoughts & theories on this, but, some other day, some other forum!!

So, if anyone out here happens to have the little tiny circuit board that the input jack is soldered to on a V-tone GMX-110,
or the assembly A05-21403-01057, and you wouldn't mind selling it..........

Andy

[Enzo]

I have had some of the little jack boards on back order myself for a long time.

There is a little FET stage on the board.

[drewl]

Funny stuff....but probably not for you guys.
As I fix all my bands gear, our sax player asked me last night if my Behringer mixing board that we've been using broke, could I fix it?

I told him I'd probably chuck it and buy another!

Right out of the box when I bought it a few years ago, the power switch was intermittant....then died.
I just bypassed it!

[rokjonstks]

Hey, does anyone know where I can get surface mount parts (power switch and mute switch) for the Behringer ULM2000 microphone? Behringer glued the plastic battery access barrel (which also contains the RF transmitter boards) to a brass cylinder on the microphone. The glue eventually gives way when you try to change the batteries and twists off the tiny switches at the end of the microphone barrel. I have had no luck getting replacement parts. Four out of five mics did this. What a bust. Any information or help would be greatly appreciated.

[Enzo]

Good luck. Maybe John will have better luck than I. I have a customers ULM2000 here, I have been trying for months now to get parts for, and I am a Behringer service center

[jrfrond]

We are the over-the-counter parts distributor for Behringer, as was pointed out. We have our share of woes with unobtainable parts and subassemblies. Sometimes, we DO have those little jack boards. They would be pulled from scrap units. However, we do little work actually scrapping Behringer with their current return policy.

Behringer, like it or not, has set the trend for the rest of the industry, to wit, disposable technology. It's stuff like this that makes RoHs specs all too important, or there would be lots of lead leaching into local water tables.

Incidentally, those ARE Switchcraft jacks. They are stereo TRS closed-ckt., and we sell the Switchcraft version. Whenever possible, I will source domestically, which is generally a better-quality component. Same with some of the odd-sized filter caps that fit in some of the amps with no wiggle room whatsoever. We have them all, but sourced domestically.

We are happy to help as necessary, whenever possible, but we don't have everything. For you guys who are Behringer service centers (of whatever there is left to service; most of it is swapped), when you need a part and Behringer doesn't have it, ask them if they can get it from us.

BTW- the remedy for hot glue is Freeze Spray. Hit the glue with a shot of this, and it will break like glass. Also, on those screws with red locking compound stuck in the Philips head, we dip the screwdriver tip in lacquer thinner first.

[Enzo]

Well they don't say Switchcraft on them and the bushing is not a standard 3/8" thread. My standard Switchcraft 114 has larger pc solder tabs than these. I have to shave the legs to get them into the holes on the little pcb.

[jrfrond]

What Behringer supplies is a Switchcraft knockoff that does have skinnier legs on them. The best we can do domestically is to order the Switchcraft. True, the little mod must be done to make it fit, but it's still a better jack. We do the same with the 7p XLR chassis and cable connectors for the MX3282/2442, i.e. order the domestic replacement.

[rokjonstks]

Finally got in touch with Behringer. They are willing to mail a few returned ULM2000 microphones for me to hopefully pulll some parts off of. Hopefully they will have switches that I can use. I asked if they could make sure that they send me units with switches still operable; they said they would try...I think that this ULM2000 problem caught Behringer with their slacks around their ankles. Enzo, if there is anything I can possibly salvage for your use let me know.

[Mars Amp Repair]

yeah I agree. Just last week I had 2 Behringer Mixers & I just looked at them & decided they were designed for 'the Green Door' as Tim so aptly put it.
I won't touch the mixers anymore & it's possible the amps may be right behind them.

I've done the freeze spray on hot glue as well as other substances & yes it does work wonders sometimes.
Thanx for chiming in John. glen