I didn't realize that my year subscription for Avira Pro was up on October 12th. I got a Windows dialog box asking me if I wanted to upgrade to their fancier product. I said no and on the 13th I got a Windows dialog box saying that I had no AV protection. Sure enough Avira had uninstalled my expired version of their software without telling me what they had done. (With other AV programs I've bought once your subscription expired you would stop getting updates which are an absolute necessity for an AV program.)
To add insult to injury the way that Avira was uninstalled did not allow me to install the free version or the 30 day trial of the pro version properly and I cannot uninstall the crap that it left on my machine. So I went back to Avast! which had served me well for several years until it got overly aggressive in its scans, deleting files it found questionable without checking with me first.
I would have renewed my paid subscription for Avira if they hadn't screwed me around the way they did- leaving me unprotected for a day and then refusing to install or uninstall properly. I guess I made the wrong choice when I received that Windows dialog box which did not tell me that my subscription was expiring. Every other program I've used with an expiration date would start nagging me to renew well before that date. Avira is a Russian program and while their programming was evidently good (no viruses or trojan horses!) the way that they relate to their customers needs definite improvement.
Steve Ahola
P.S. Had I gone with the FREE version (which was recommended by others here) I'm sure I would have avoided all of that bullshit but that option is no longer available to me on this computer.
To add insult to injury the way that Avira was uninstalled did not allow me to install the free version or the 30 day trial of the pro version properly and I cannot uninstall the crap that it left on my machine. So I went back to Avast! which had served me well for several years until it got overly aggressive in its scans, deleting files it found questionable without checking with me first.
I would have renewed my paid subscription for Avira if they hadn't screwed me around the way they did- leaving me unprotected for a day and then refusing to install or uninstall properly. I guess I made the wrong choice when I received that Windows dialog box which did not tell me that my subscription was expiring. Every other program I've used with an expiration date would start nagging me to renew well before that date. Avira is a Russian program and while their programming was evidently good (no viruses or trojan horses!) the way that they relate to their customers needs definite improvement.
Steve Ahola
P.S. Had I gone with the FREE version (which was recommended by others here) I'm sure I would have avoided all of that bullshit but that option is no longer available to me on this computer.
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