I received this solid state combo 10 days ago. The 2 vol. pots were physically damaged by the owner. I replaced the pots (had to take the PCB out to solder pots in), tested amp 2-3 times for 5 min. each time and all worked fine. Customer came, tested his amp for a few minutes, all is well and he took the amp home. 1 week later he calls me that for the first time since he picked the amp up, he played it at home. After 10min. the 2A fuse blew and amp was dead. He said nothing like this ever happened in the 15 yrs he owned this amp. I told him to bring it back. I opened it up yesterday again and all looks good inside at first glance. I replaced the 2A fuse which right away blew after turning amp on.
My question is, before I start trouble shooting this issue which is not easy to do with a dead amp, am I really responsible for this issue or is the customer responsible since he tested the amp at my place and accepted it. Who knows what he did in the 1 week after pick up.
I would like to get some advice here what would be the proper thing to do.
Thanks for any input.
My question is, before I start trouble shooting this issue which is not easy to do with a dead amp, am I really responsible for this issue or is the customer responsible since he tested the amp at my place and accepted it. Who knows what he did in the 1 week after pick up.
I would like to get some advice here what would be the proper thing to do.
Thanks for any input.
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