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Thread: Computer Scams & Viruses

  1. #1
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    Computer Scams & Viruses

    Not sure what to do now. When I got home from work today my wife said that she had been on the phone for a long time trying to fix her computer. A popup had locked it up, so she called the tech support # on the screen, and let the guy have remote access to her pc and gave her credit account # and maybe her SS# She only terminated the call when she found out how much he wanted to charge her for "fixing" her pc. So now I have spent the evening changing passwords on all our financial websites. I'm not sure if it is safe for her to use her computer, or not. Not sure what else to do.

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    Last edited by big_teee; 11-13-2018 at 04:08 PM. Reason: to include more scams and viruses

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    Supporting Member Jazz P Bass's Avatar
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    Which operating system are you running?

    If Windows, which one?

    If you have any data on the drive that you must have, transfer it off the PC & wipe the drive.
    (there are milder ways to clean up there crap, but if you are not PC savy wiping it is your best bet)

    That scam has been around for awhile.
    They actually make your computer worse when you pay them to fix it.
    Then they want more mullah.

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    Yikes! that is most unfortunate. I agree that wiping the drive would be a good idea, if you decide to do that Dban is free and works well.

    Darik's Boot And Nuke | Hard Drive Disk Wipe and Data Clearing

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    Supporting Member Jazz P Bass's Avatar
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    The local AM radio station (Clear Channel) was running an add for PC Cleaning.
    I Googled them & it was the same scam that hit your wife.

    So I called the station & asked to speak to sales.
    Put me through, told the gal about the scam & asked why they where running an add that was a scam.
    Poor business practice, lack of good will from listeners that got taken. I laid it on her.

    She came back with some corporate mumbo jumbo about Clear Channel picks the adds.
    So I asked for Their number.
    Would'nt give it.
    Oh well.

    The add was dropped two days later.

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    Last edited by Jazz P Bass; 06-12-2015 at 11:32 AM.

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    The other day, I received a phone call from some boiler room operation - I could hear a bunch of other calls in the background - from North Carolina. This fellow with an Indian accent claimed he was from "Windows Maintenance", and that my computer had been hacked, and someone was hiding inside my computer who had control. I told him not to worry, that I had a gun and was prepared to shoot the guy hiding in my computer. He told me I couldn't shoot the guy. I said, yes I can, and I will shoot you too if you ever show up at my door.

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    If bank account details have been given it's worthwhile letting your bank know.

    If the popup locked the PC then take a look at your security settings. I don't allow popups and use Adblocker as well. I also have Disconnect running to prevent third-party groping.

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  7. #7
    ToneOholic! big_teee's Avatar
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    I get the phones calls now and then.
    Try to tie them up on the phone as long as I can.
    Figure it is keeping someone else from being badgered.
    They always want to fix my windows computer.
    I ask them which one?
    They act like any of the computers will do.
    Then I tell them they are out of luck, We have 3 laptops, all running Linux.
    They hang up.
    The only problem with wiping the drive, you need the OS, to put back on.
    Unless you made the backup disks when you started your computer, you may not have what you need.
    T

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    Last edited by big_teee; 06-12-2015 at 07:29 PM.
    It's only Rock and Roll, but I like it!

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    Okay, I changed all passwords. Reinstalled Windows. Notified credit card company. Keeping fingers crossed now.

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    My wife won't do anything to her computer without asking me first. If someone calls about anything she's unsure of, she tells them in no uncertain terms they must speak with me. Same for my kids and my dad. I've been in IT since the mid-80s and have seen an awful lot of scams.

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    He's like a new set of strings... he just needs to be stretched a bit.

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    My wife is usually pretty cautious, and suspicious of people trying to sell her something.

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    Member Emeritus Forever Steve A.'s Avatar
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    I was just reading the 1-star Amazon user reviews for System Mechanic which was very scary. It seems that users are chosen at random for special updates that screw up your computer in a way that only they can fix... for a price, of course. (They like to sell you a $300 tech support package.)

    Assuming that your data files are backed up one cheap fix is to reinstall your OS.

    Amazon.com: Customer Reviews: System Mechanic Premium - Unlimited PCs (NEW Version 11)

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  12. #12
    ToneOholic! big_teee's Avatar
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    I got a similar scam call today, but about my Dish Network.
    Two guys that sounded to be in India, called and wanted to readjust my bill.
    I kept them tied up as long as I could without divulging much.
    Finally I laughed, & asked them where they were located?
    They hung up on me.
    So I called the dish support line, after giving many prompts I finally got someone.
    I had trouble understanding her and I asked where she was, and she was in the Philippines!
    I had a dish representative in the Philippines, wanting to verify me here in the States!
    She finally verified that no one was trying to contact me, and it was a scam!
    WTF? Over?
    T

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    Last edited by big_teee; 07-25-2015 at 01:49 PM.
    It's only Rock and Roll, but I like it!

    Terry

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    Lifetime Member Enzo's Avatar
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    My wife answered the phone this evening about 10:30PM, and got the oddest look on her face. After a little back and forth with the caller, she yells, "Bull fucking shit" and the call came to a close fairly quickly.

    She then explained someone with an Indian accent had called claiming to be tech support "from Windows", and wanting something or other.

    My wife is such a dainty thing...

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    Education is what you're left with after you have forgotten what you have learned.

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    My mom got a call some years back. Hi! Are you xxx xxx? She answers yes. The a short sale-pitch follows. Explaining what's for sale so to speak. A week later she gets a bill with a hefty sum. The bill is sent in an envelope where there's a usb-flash with an recording of her and the sale person.

    So you want to order this and that.
    Y-ees. (moms voice clearly manipulated)
    Etc...

    Even though it took some time these BEEPs got framed.

    Now I happily answer my phone, Hello! If anyone asks is this XXX XXX. I reply by asking who are you and why do you call me.

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    In this forum everyone is entitled to my opinion.

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    i suggest u to take back up and again install the windows

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  16. #16
    ToneOholic! big_teee's Avatar
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    I got another call, with a new wrinkle on the tech support call.
    Guy calls and I play along, he says my computer is infected by a hacker.
    He wants me to press the window key and r key at the same time.
    I did, and nothing happens on my Anti-X linux.
    He persists, and I tell him he is a scam and I'm hanging up now.
    I did hang up and he calls right back from this number 831-321-7348, he said he will report me to the FBI.
    I told him to go ahead, and I would do the same, for him not to call me again, and I hung up for the second time.
    I searched on the web at this link, and this shows what he was trying to do.
    https://blog.malwarebytes.org/fraud-...-and-trash-pc/
    Beware.
    T

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    It's only Rock and Roll, but I like it!

    Terry

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    Old Timer Leo_Gnardo's Avatar
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    Quote Originally Posted by big_teee View Post
    I did hang up and he calls right back from this number 831-321-7348, he said he will report me to the FBI. I told him to go ahead, and I would do the same
    Poor FBI must be up their eyebrows with this nonsense. "Boy that cried wolf" story, bet they'll do nothing as usual.

    Scammers here are trying to give away cell phones over the last couple weeks. Always someone with an oriental accent. (I know "oriental" is now not Pee Cee, that is why I use the term.) Last call I told ching chang to put his lawyer on the phone. "He not in office now." Of course not, what criminal has their lawyer ready to hand when they're committing their crime? Should go without saying, I'm on the Do Not Call list, what do they care for that. Penalty for pestering is supposed to be $3000, paid by criminal caller to those thay pester. Has anyone ever collected much as a penny? Another worthless gummint system.

    Expecting another call, any minute now.

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  18. #18
    ToneOholic! big_teee's Avatar
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    I thought about telling him, he needed to make a house call?
    That way I could introduce him to my Friend Samuel! But I didn't.
    T

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    It's only Rock and Roll, but I like it!

    Terry

  19. #19
    Old Timer Leo_Gnardo's Avatar
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    Quote Originally Posted by big_teee View Post
    I thought about telling him, he needed to make a house call?
    That way I could introduce him to my Friend Samuel! But I didn't.
    T
    Just as well. I dunno what they do in Arkansas, but in NY all you need do is show a weapon, even a knife, & you're sacked with "menacing," good for a year in the pokey & no more firearms permit. Hard to turn the tables on criminals. That only happens on TV and in the movies.

    Now if the cops would do a sting, wouldn't that be grand. They've done it before, notifying bail-skippers & those with warrants that they've won a contest. When the lawbreakers show up, they get a free pair of bracelets, the kind that snap together & don't come off easily. Then an all expenses paid holiday in Hotel Graybar including 3 square meals a day, free medical care, fashionable clothing & shoes, and lots of games to play.

    Those found to be border jumpers should also get an free one way flight back to the home country, with a bottle of water & a sandwich. And they can take their families with them - anchor babies, aunts & uncles, gramma & grampa & all the rest. It'll be a party!

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  20. #20
    ToneOholic! big_teee's Avatar
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    Who mentioned anything about weapons?
    Besides here you can openly carry a side arm.
    You wouldn't have to show it, if it is already displayed on your hip!
    Since all the guns here, Crime is way down.
    Also don't forget in the south, we have Stand Your Ground laws.
    Another crime deterrent!
    Criminals have less rights here!
    T
    Back to the cyber crime, be careful!

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    Last edited by big_teee; 01-30-2016 at 04:41 AM.
    It's only Rock and Roll, but I like it!

    Terry

  21. #21
    Old Timer Leo_Gnardo's Avatar
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    Quote Originally Posted by big_teee View Post
    Who mentioned anything about weapons?
    Besides here you can openly carry a side arm.
    You wouldn't have to show it, if it is already displayed on your hip!
    Since all the guns here, Crime is way down.
    And, yes this ain't NY!
    Also don't forget in the south, we have Stand Your Ground laws.
    Another crime deterrent!
    Criminals have less rights here!
    T
    I figured "my friend Samuel" = Sam Colt. I like your Arkansas laws just fine! (smile when ya say that... ) Whatever it takes to get phone/computer scam pests to stand down. A nice ICE raid at scammer's headquarters, OK boys let's see ya try it from pre-deport detention center.

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    A recent variation on the "Windows Technical Support" scam is they claim to "owe a refund to the account associated with this phone number of two hundred and ninety-nine, for the Trojan virus removal service provided one year ago".

    The first time it happened, I kept challenging the caller
    "If you have an account associated with this phone number, then what is my name? Address? Windows version and product key?"
    "299 rupees? What's that, about 4 bucks? Just keep it, I don't want it."
    "My computer has never had a Trojan virus. I use a Durex on my hard drive whenever I watch porn."
    And so on.

    That didn't deter the caller one bit. He just kept plugging on, insisting he was legit because he knew my phone number, and that he was just trying to help me get my refund before the rapidly approaching deadline.

    During the conversation, I was Googling on my Chromebook, and finally said
    "OK, you know that my phone number is xxx-xxx-xxxx.
    I happen to know that your global position is 22.5667° N, 88.3667° E.
    You seem like a nice guy, and that's why I'm telling this.
    A drone is on its way to deliver an explosive payload in... 21 minutes.
    Get your ass out of that building. Now. God bless."
    Click.

    And you know, it worked.
    I didn't get another call from "Windows Technical Support" for at least half an hour.

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  23. #23
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    Does anyone know if there's been some kind of crack down on the Indian "Windows Technical Support" scammers?
    I used to get calls several times a day. Now I haven't gotten one in months. Not that I miss them.

    During the last call, I shouted (among other things) "PUT MY PHONE NUMBER ON YOUR DO NOT CALL LIST! DO IT! NOW!"
    Sean or Ryan or whoever he claimed to be calmly replied "No, Sir. I will not put your number on the do not call list. My life, my rules."
    Then he hung up while I sputtered "You are breaking the law! I can sue you for damages!"

    I fully expected to get another call within minutes, but it never came.
    I can't imagine the scammers give a rat's patoot about U.S. federal law, or even have a "do not call" list.
    So- did I do something right, or was it just coincidence?

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    Last edited by rjb; 02-24-2016 at 11:27 PM. Reason: Added "Sir" (those guys are so polite).

  24. #24
    Old Timer Leo_Gnardo's Avatar
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    Quote Originally Posted by rjb View Post
    Does anyone know if there's been some kind of crack down on the Indian "Windows Technical Support" scammers?
    3 weeks since my last post on the subject.

    Half of 'em sold out to Chinese phone scammers, or Hispanic.

    Lately I get calls all the time "We're a government program handing out free cell phones!" heh heh heh, with a free "listen in anytime" channel? Suuuuuurrrrre thing!

    And the geeks who wanna sign me up for their solar panel program. I tell 'em my landlord would be very happy for them to pave the slate roof with solar panels.

    I give 'em all an earful of shit. It doesn't make any difference. More trouble every day. The "do not call" list appears to be used as a sucker list. There IS no enforcement.

    Worst of all is guys posing as cops begging for loot for their "Police Captains Association", and "Fraternal Order of Police" and "Police Benevolent Association." And those are the real ones, crooked outfits all. There are others they make up as they go along.

    I gotta go, got a feeling the phone's about to ring. Another moron who wants free money.

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  25. #25
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    Quote Originally Posted by Leo_Gnardo View Post
    ...free cell phones!
    ...solar panel program
    ...guys posing as cops
    Sure, those are all scams- but they're not "technically" the same as the guys trying to convince you to turn over control of your computer.

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    Last edited by rjb; 02-25-2016 at 01:46 AM.

  26. #26
    Senior Member elipsey's Avatar
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    Have any of you ever recieved a call of this kind on a cell phone?

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  27. #27
    Old Timer tedmich's Avatar
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    Only Gallup calls me on my cell, even though they recently lost a lawsuit for $12M about this practice.

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  28. #28
    ToneOholic! big_teee's Avatar
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    I've been getting this email in my spam folder!



    George Williams <merryyboqe@gmail.com>
    Today at 12:53 PM

    To

    big_teee@______.com

    Message body
    Terry, this is George Williams from ESOT Anti Virus Network.

    Your computer is infected with virus and generating a lot of spam on our network. You need to resolve this issue right now to avoid serious implications.

    Call back on this number as soon as possible.

    347-817-2006
    Thank You!

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    It's only Rock and Roll, but I like it!

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  29. #29
    Don't forget the joker g1's Avatar
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    Well, you could always reply with "leave me alone, I know where you live!" :
    347-817-2006 | Telengy | New York, NY

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  30. #30
    ToneOholic! big_teee's Avatar
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    I got the tech support scam phone call this morning.
    Same Oriental broken English.
    I told him he was a SCAM, I wasn't going to talk to him, and not to call back.
    He hung up, and I hung up.
    A happy ending!
    T

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    It's only Rock and Roll, but I like it!

    Terry

  31. #31
    ToneOholic! big_teee's Avatar
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    Received this robo call scam 3 times today.
    You can play the message on link below.
    https://www.nomorobo.com/lookup/845-523-2400
    Beware.
    T

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    It's only Rock and Roll, but I like it!

    Terry

  32. #32
    Supporting Member The Dude's Avatar
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    I've been getting one of those about every other day for the last month, teee! A good amount of the blocked numbers on my phone are related to that robocall. What sucks is that, even though I have them blocked from calling, they can still leave a voice mail, which is a PITA. In fact, if anybody has info on how to block both call and voicemail on these bastards, I'd appreciate the info.

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    “Yeah, well, you know, that’s just, like, your opinion, man.”

  33. #33
    Member Emeritus Forever Steve A.'s Avatar
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    Quote Originally Posted by big_teee View Post
    Received this robo call scam 3 times today.
    You can play the message on link below.
    https://www.nomorobo.com/lookup/845-523-2400
    Beware.
    T
    Hmmm... it makes me wonder if the company that sells the "nomorobo" app is behind those robocalls, just to drum up a little business...

    A reminder that the IRS will never cold call you... they always send a letter first.

    Steve A.

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  34. #34
    ToneOholic! big_teee's Avatar
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    If I could reach through the phone and pull them in?
    My wife would beat the hell out of them!
    She's tired of the calls.
    I put them on the block call list, will see how it goes.
    I don't have voice mail on the home phone, but I do have and answering machine!
    T

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    It's only Rock and Roll, but I like it!

    Terry

  35. #35
    Old Timer Leo_Gnardo's Avatar
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    Quote Originally Posted by big_teee View Post
    845-523-2400
    Crikeys, Terry, that's my area code. But then again these idjits can set up anywhere they want, and an area code doesn't necessarily mean the calls are being made from any particular zone.

    FWIW I've noticed a common theme in practically all the scam calls I get for the last couple months. Before the caller starts talking, there's a quiet but noticeable "ping" in the audio, like a little bell. That's a sure fire clue I'm about to get a chance to give some #$@hole a piece of my mind. Sometimes it's good to vent, and these jerks richly deserve whatever stream of blue language we can work up. What's amazing is occasionally a cheeky computer repair troll will cheerfully continue to carry on: "Just turn on your computer sir, press the Windoze flag key, and type the following into the box..." As if. Lately when I ask 'em how's the weather in Chennai they claim they're in Orlando or Miami. What a load of curried baloney.

    I'd love to send the lot of them to your wife for a proper bashing!

    Putting your number on the do not call list absolutely does not work. These wankers do not respect anything. Similarly if you have some means of blocking calls from a specific number, that doesn't work either. They have phone banks, hundreds of numbers, they proliferate like the vermin they are, there's no stopping them. Unless they meet Mrs Teeee...... then bury 'em in the back 40, they make good fertilizer.

    0 Not allowed! Not allowed!

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