I have a couple crustomers who have been satisfied with buying & selling via reverb.com. Also a local music store - they probably sell more thru reverb.com than they do with walk-in customers. Two major downfalls: 1. shipping. Big hassles when gear gets broken in transit. And the store does an outstanding job packing but it seem sometimes OOPS, Fedicks & the USGhostOffice occasionally go out of their way to wreck the gear in transit. B) Unreasonable customers. No matter how carefully and completely you describe the item for sale, photo 8x10 glossies with circles & arrows & all, there are some buyers who fail to understand anything, misinterpret info always to their own advantage, try to renegotiate the deal once the item has been sent, complain like mad, and just will not be satisfied. Ain't that like real life, eh?