Just a quick advisory to express my satisfaction with Marvel Electric/Magnetic Components Inc. in supporting their ClassicTone line of trannies. Marvel/MCI is a local company here in Chicago/Schiller Park that supplies American made iron for guitar amp applications.
One of the things that has bothered me somewhat about the ClassicTone line of products is that when using them for a build, sometimes it's hard to get voltages exactly where you expect them to be. For some reason my voltages always turned out higher than I expected. In a conversation I was told that the CT line of iron is always underspec'd and overbuilt. While that's great if you're an engineer/designer who wants to assure that your product meets/exceeds published specs, it's not so great if you're a builder who ends up with higher voltages than you really want.
I recently contacted CT about this problem when comparing different iron for building a Super Reverb clone. I was specifically interested in what type of secondary voltages the transformers would supply under different load conditions. I sent an email to CT over the 4th of July weekend asking for specifics on the 40-18005 power transformer. Much to my amazement, I received an email from the MCI's VP of Engineering, Mark Sacketti, on the morning of July 5 as soon as he returned to work. As soon as he got to work that morning he updated the 40-18005 data sheet to include a load vs. voltage table, published the new data sheet, and sent it to me by email.
Customer service doesn't get better than that.
One of the things that has bothered me somewhat about the ClassicTone line of products is that when using them for a build, sometimes it's hard to get voltages exactly where you expect them to be. For some reason my voltages always turned out higher than I expected. In a conversation I was told that the CT line of iron is always underspec'd and overbuilt. While that's great if you're an engineer/designer who wants to assure that your product meets/exceeds published specs, it's not so great if you're a builder who ends up with higher voltages than you really want.
I recently contacted CT about this problem when comparing different iron for building a Super Reverb clone. I was specifically interested in what type of secondary voltages the transformers would supply under different load conditions. I sent an email to CT over the 4th of July weekend asking for specifics on the 40-18005 power transformer. Much to my amazement, I received an email from the MCI's VP of Engineering, Mark Sacketti, on the morning of July 5 as soon as he returned to work. As soon as he got to work that morning he updated the 40-18005 data sheet to include a load vs. voltage table, published the new data sheet, and sent it to me by email.
Customer service doesn't get better than that.
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