Ok, red herring. Pins 1/2 and 3/4 are indeed connected to a thermostat on each of the two heat sinks. I had to pull the power amps to see them. There is also a second thermostat on each heat sink, as well as one on the chassis floor, for a total of 5. Shorting the ones in question at J5 does turn the fan on, as does hitting the heat sinks with a heat gun, and it is turning in the correct direction. So I stopped thinking this was the actual problem, considering what I know about the equipment savvy, and troubleshooting level of this customer.
I plugged a jack into one of the return jacks in the back, and when I removed it, no signal. I cleaned those jacks, and now it doesn't lose signal. I believe this was the problem all along, and am not convinced that the fan was not working, especially since the amp lives in a road case.
Anyway, thanks for the help guys!
I plugged a jack into one of the return jacks in the back, and when I removed it, no signal. I cleaned those jacks, and now it doesn't lose signal. I believe this was the problem all along, and am not convinced that the fan was not working, especially since the amp lives in a road case.
Anyway, thanks for the help guys!
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