Behringer k3000fx blowing fuses

[5thstring]

I am new at this.. My amp blows fuse as soon as you power up..... I have pulled the board out and no sign of anything burned or blackened.
no burn smell inside amp.. Any suggestions ???
Thanks
5thstring

[blindboybenton]

What fuse is it blowing.... Mains fuse ? It could be power tx or output stages. Too be honest if you have no electronics background take it to you local amp tech

BBB

[Enzo]

Blown outputs or blown main rectifiers. Transformer possible but is the last thing on the list.

[SeRita C]

Dear 5thstring,

Please allow me to introduce myself; my name is Se'Rita Covarrubias and I am a CARE, Manager of MUSIC Group in Las Vegas, Nevada where the service and spare parts activity for the brands: Midas, Klark Teknik, Turbosound, Behringer, Bugera, Labgruppen, Tannoy, TC Electronic, TC Helicon is carried out.

In regards to the issue you have been experiencing with your BEHRINGER K3000fx, Thank you for bringing this to our attention. I will PM you so that we can assist you further with your product.
You can reach us at care@music-group.com for Prosumer products or careprof@music-group.com for professional products.
Looking forward to hearing from you.

Let's keep in touch,

Se'Rita Covarrubias
CARE, Manager
MUSIC Group Services NV Inc.
BEHRINGER

[J M Fahey]

Don't know what to think about the above post.

Is this some kind of SPAM?

Are you soliciting here, trying to get another customer for your Service Shop?

If so, post in the approppriate Commercial section.

This one is for offering direct Tech help and assistance to Forum Members, in exchange of nothing material, and within each one's possibilities.

Obviously any question and answer is posted here, in public; if not for other reason, to allow successful answers stay visible to anybody so they can help others with similar problems in the future.

Thanks.

[Enzo]

While it looks like a form message, let's take it at face value. My suspicion is that it is a customer service response, and the assistance will be in the form of make sure it is connected properly and used properly and check the fuses. After that refer to qualified service facility. I hope I am wrong, but I have a hard time imagining Behringer will suggest any voltage readings and such.

But if there is going to be real service assistance, why hide it in PM, when the discussion might benefit many others? Just as we do here every day.

[lowell]

Agreed. But having been an authorized service center for Behringer (regretfully) at one time, maybe they're trying recover their service reputation by actively searching the web for complaints and forum posts. That's my guess.

[Enzo]

You are a lot more generous than I am then.

[Leo_Gnardo]

Don't know what to think about the above post.

Is this some kind of SPAM?

Are you soliciting here, trying to get another customer for your Service Shop?

If so, post in the approppriate Commercial section.

That doesn't look like spam to me - I'd give Se'Rita benefit of the doubt, the message was aimed at someone flummoxed with a Behringer product. It's good to know there's an outfit set up to handle repairs on these brands as I'm sure lots of techs beside 5thstring and me are stymied by a lack of information and parts. When I know I'm going to be in over my head it's good to be able to send a customer to another shop that's more likely to be able to handle their repairs competently even if the item has to be shipped.

FWIW 20 years ago I visited a repair shop in Sandy Utah that handled all the Harmon products, JBL, dbx, Lexicon, Angie... don't know if they're still in operation. The place was big as an airplane hangar for a jumbo jet, huge floor with workbenches set up all around. Apparently they had no trouble with parts supply and the techs had seen every problem so knew what to do thereby minimizing repair time. Of course they were handling more than the Salt Lake City trade, trucks were dropping off piles of boxes shipped in from everywhere & shipping them back out too. *In my imagination* I'm thinking Se'Rita's outfit is similar to the Harmon fixit shop less the hangar-like building, and they could cover any of the Behringer family products. Wouldn't it be wonderful if that's the case.

5thstring please keep us updated on how it works out, thanx!

[Jazz P Bass]

https://www.google.com/maps/search/5...!2m1!4b1?hl=en

[Leo_Gnardo]

https://www.google.com/maps/search/5...!2m1!4b1?hl=en

Dang that's impressive, though not as huge as Harmon's facility. Apparently there's plenty of room for repair shop space & offices in that LV building. And there's a powder coat outfit right close by, even more important a barbeque , and you can take a pink jeep tour of Vegas as well, what a neighborhood.

[SeRita C]

Hi J M Fahey,

My name is Se'Rita Covarrubias, CARE, Manager for MUSIC Group. By no means was my post spam or solicitation. I have sent a PM to 5thstring to assist with his question above. If anyone needs support, you can reach us at care@music-group.com for Prosumer products or careprof@music-group.com for Professional products.

Let's keep in touch,

Se'Rita Covarrubias
CARE, Manager
MUSIC Group Services NV Inc.
BEHRINGER

[Jazz P Bass]

OK.

I'll bite.

How about posting the schematic.

[SeRita C]

Hi Jazz P Bass,

We only release schematics to authorized Service Centers. Giving a schematic to a customer implies that we are recommending the customer perform their own repair. This is contradictory to company policy, as we only recommend authorized Service Centers perform repairs on MUSIC Group products. Adhering to this policy guarantees that all repair work is carried out to factory specifications and all warranties are maintained. It also ensures quality work by factory-authorized technicians.

All user serviceable MUSIC Group parts are available to customers directly by calling 702-800-8290, or by going to SUPPORT at MUSIC Group HOME Page. User serviceable parts include tubes, fuses, speakers, and everything external.

Internal parts which are not considered user serviceable are also available, however they must be ordered from an authorized Service Center, a list of which is available at MUSIC Group: Find a Service Center. Repairs performed by unauthorized personnel will void the warranty.

Let's keep in touch,

Se'Rita Covarrubias
CARE, Manager
MUSIC Group Services NV Inc.
BEHRINGER

[Leo_Gnardo]

Internal parts which are not considered user serviceable are also available, however they must be ordered from an authorized Service Center, a list of which is available at MUSIC Group: Find a Service Center. Repairs performed by unauthorized personnel will void the warranty.

Standard policy for many companies. I went to the MUSIC group website, to find service centers first click the "warranty" button, then on the warranty page click the highlighted "service centers" text. There are 15 listed in the USA, more scattered around the world and even 6 in Italy (!). Thanks for letting us know Se'Rita!

I know this may not be the ideal solution for many of us MEFsters who are independent repair people, but any light on how to get parts & repairs on this collection of brands is all to the better IMO.