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Stupid customer tricks

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  • Stupid customer tricks

    I just got a FB text and photos from a guy with two broken amps, a Crate and a Marshall. First question he asks me is do I have any idea what is wrong with them?

    Come on now, really?
    It's weird, because it WAS working fine.....

  • #2
    Yes, one of them is a Crate. $60, please.
    --
    I build and repair guitar amps
    http://amps.monkeymatic.com

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    • #3
      And the other is a MG Marshall.

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      • #4
        Correct answer is ...bring it in for a diagnostic fee which will be applied to labor to find out. Or ask him if you can borrow his magick 8 ball.

        nosaj
        soldering stuff that's broken, breaking stuff that works, Yeah!

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        • #5
          haha I'm an hvac contractor by trade and I get the same thing. My AC doesn't work, whattaya think it is?
          ~Semi-No0b Hobbyist~

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          • #6
            "It's broke."
            Education is what you're left with after you have forgotten what you have learned.

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            • #7
              Is the correct answer 'something' ?
              Flux capacitor?
              Originally posted by Enzo
              I have a sign in my shop that says, "Never think up reasons not to check something."


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              • #8
                Tell them it’s definitely the power transformer.
                When the going gets weird... The weird turn pro!

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                • #9
                  If the diagnosis is remote, maybe the fixing can be too? "Send money and I'll try to heal the shorted resistor I'm feeling..."
                  An all remote work force is a growing trend right?

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                  • #10
                    Send back photo's of two working units and charge for your time.
                    "Take two placebos, works twice as well." Enzo

                    "Now get off my lawn with your silicooties and boom-chucka speakers and computers masquerading as amplifiers" Justin Thomas

                    "If you're not interested in opinions and the experience of others, why even start a thread?
                    You can't just expect consent." Helmholtz

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                    • #11
                      Please tell us which SAC you choose Randall.....

                      nosaj
                      soldering stuff that's broken, breaking stuff that works, Yeah!

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                      • #12
                        Originally posted by Randall View Post
                        I just got a FB text and photos from a guy with two broken amps, a Crate and a Marshall. First question he asks me is do I have any idea what is wrong with them?

                        Come on now, really?
                        Make this a feature on your FarceBook page: Randall's Komedy Korner.

                        Put on a turban and open the secret envelope. "Karnak say, your Marshall has a clogged flutenary valve. Maybe two.

                        As for the Crate, everybody knows the quick fix for any Crate-peg, smack it with a 24 oz framing hammer a couple times." Recommended by a certain goo-roo we used to entertain here on MEF.
                        This isn't the future I signed up for.

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