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Can someone help on this: my old friend had this scam call 2 weeks ago, so I was primarily concerned they dug into xyz to extract any bank info as I said.
Now he called his bank, & went through all statements with some poor call handler, establishing nothing obviously had been stolen.. thankfully.. but two monthly direct debits going back ages (£11 and £3 or so) he had no idea of: so these stopped. These unlikely to be connected to the call recent scam then.
When he then told me he didn't want his card renewed (bc he said he's using it to buy food, doesnt want this stopped) I had a bit of a fright, & told him again he must do this 1st up, explaining he just either phones food place with new card numbers, or wait until they phone when old card numbers won't work. Not happy of course.
Am I right here? or is him still using same card no more of a concern than a new one-?
Now he called his bank, & went through all statements with some poor call handler, establishing nothing obviously had been stolen.. thankfully.. but two monthly direct debits going back ages (£11 and £3 or so) he had no idea of: so these stopped. These unlikely to be connected to the call recent scam then.
When he then told me he didn't want his card renewed (bc he said he's using it to buy food, doesnt want this stopped) I had a bit of a fright, & told him again he must do this 1st up, explaining he just either phones food place with new card numbers, or wait until they phone when old card numbers won't work. Not happy of course.
Am I right here? or is him still using same card no more of a concern than a new one-?
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