Randall RD50H

[its-electric]

Hi,

I have a damaged Randall RD50Hreceived as a present, board RD50-A.PCB, date: 2010-12-25.

I tried calling Randall and without the bill they "can't" do anything.

Thanks in advance

[soundguruman]

Hi,

I have a damaged Randall RD50Hreceived as a present, board RD50-A.PCB, date: 2010-12-25.

I tried calling Randall and without the bill.



Thanks in adavance

so long. And Thanks for all the fish.

[J M Fahey]

Why would they ask for the bill?
Ridiculous.
All they need to know is Serial number and if you wish to be more precise , you can send them a sharp readable picture of the serial number plate which often mentions the full model name, so as to avoid confusion.
But nothing more than that.

[Enzo]

Sounds like they wanted the bill, meaning "proof of purchase", in other words they were loooking at it as potential warranty claim.

I would call them and ask for the schematic for the amp. Unless it was under warranty, I would not expect them to "do anything" else.

[J M Fahey]

You're right of course.
Looking at the tree didn't see the forest
But if its-electric writes them again, stating that the shop Tech who's going to repair it needs the schematic, yes, it's reasonable that they'll send a copy.

[Jazz P Bass]

So the amp is 2 years old.
And the OP wants the factory to do what?
I'm confused.

[J M Fahey]

He just wants the schematic.